Sample online presence report
Sunny Ridge Plumbing (sample)
sunnyridge.example · Mesa, AZ
Sample data
Online presence score
62/100We found 8 things worth fixing.
- Social media60/100
- Google listing and reviews75/100
- AI assistants75/100
- Website basics68/100
- Giving back0/100
In a real check, the score shows right away. Add your name and email to unlock everything below, and we'll email you a link to the report.
Three quick fixes
The changes most likely to help customers find and choose Sunny Ridge Plumbing (sample).
Post on Instagram every week
One post a week is enough: a finished job, a happy customer (with permission), or a quick tip.
Set a share image and title for your site
Add a social sharing image and title (Open Graph tags) so links to your site on Facebook or in a text show your logo and a clear headline.
Ask happy customers for Google reviews
Text your review link (from your Google Business Profile) after each job, and reply to every review.
What we found
Social media60/100
Whether customers can find your social profiles and see that you're active.
- Good:
Social profiles linked from your site
Your homepage links to Facebook and Instagram.
- Could be better:
Instagram activity
Your last Instagram post was 7 weeks ago. Customers looking you up may wonder whether you're still busy.
- Good:
Instagram bio links to your site
Your Instagram bio links to your website.
- For your information:
Instagram likes and comments
Your recent posts average 14 likes and 2 comments.
- Not checked:
YouTube activity
Your website doesn't link to a YouTube channel, so we didn't check one.
- Needs work:
Link preview when shared
Your homepage has no share image or title, so links to it in texts and on Facebook show a blank preview.
Google listing and reviews75/100
Your Google Business Profile and reviews, compared with nearby competitors.
- Good:
Google Business Profile
Your Google Business Profile lists your hours, phone number, website, and photos.
- Could be better:
Google rating and reviews
4.6 stars from 23 Google reviews. The top plumbers nearby average about 180 reviews.
- For your information:
Nearby competitors on Google
We compared you with the top Google results for "plumber in Mesa, AZ".
| Business | Rating | Reviews |
|---|---|---|
| Example Rooter Co. (sample) | 4.8 | 412 |
| Placeholder Pipe Pros (sample) | 4.7 | 198 |
| Sunny Ridge Plumbing (sample) (you) | 4.6 | 23 |
| Demo Drain & Sewer (sample) | 4.9 | 87 |
AI assistants75/100
How an AI assistant with live web search describes you, and whether it mentions you when asked for your kind of business nearby.
- Good:
Assistants can describe you
The assistant described your business accurately.
- Could be better:
Assistants recommend you
Asked for a plumber in Mesa, the assistant named four other businesses but not you.
We asked an AI assistant with live web search the questions below, through OpenAI's API rather than the ChatGPT app. Answers change over time and between assistants, so this is a snapshot.
What the assistant said to “What can you tell me about Sunny Ridge Plumbing in Mesa, AZ? What do they do?”
Sunny Ridge Plumbing is a local plumbing company in Mesa, Arizona. It handles leak repair, water heaters, and drain cleaning for homes in the East Valley.
The assistant didn't return any sources for this answer.
What the assistant said to “I need a plumber in Mesa, AZ. Who would you recommend?”
Highly rated plumbers in Mesa include Example Rooter Co., Placeholder Pipe Pros, and Demo Drain & Sewer. Check recent reviews and ask for a written quote.
The assistant didn't return any sources for this answer.
Website basics68/100
Whether your site is secure, works on phones, and makes it easy to call you.
- Good:
Secure connection (HTTPS)
Your homepage loads securely over HTTPS.
- Good:
Works on phones
Your homepage is set up for phones.
- Needs work:
Tap-to-call phone number
Your phone number is on the homepage but isn't a tap-to-call link.
- Could be better:
Mobile speed
Google rated your homepage 61 out of 100 for speed on phones.
- Good:
Search title
Your search title names your service and city.
- Needs work:
Search description
Your homepage has no search description.
Giving back0/100
Whether customers can see, on your website, that you support any local cause or organization. It measures what is publicly visible, not what you give.
- Needs work:
Community involvement shown
We didn't find any mention of community involvement on your homepage or About page.
About this check
- We read your homepage, your About page, and a community page if you link one. We never fill in forms or sign in to anything.
- Facebook doesn't let outside tools see page activity without your permission, so we only check that your site links to it.
- Instagram activity can only be checked for professional (business or creator) accounts.
- AI assistant answers change from day to day and with each person's location. This is one answer, given on the day of the check, to each of two typical questions.
- Giving back measures whether customers can see community involvement on the pages we read, not whether or how much your business actually gives. Support for any cause or organization counts, and joining My GiveBack Hub isn't needed for this score.
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